FAQs
What are the shipping charges to my location?

Shipping charges vary based on your location and the weight of your order. You can view the exact shipping fee during checkout after entering your delivery address.
What is the Cancellation Policy?

Orders can be canceled within 24 hours of purchase or before they are processed for shipping. Once dispatched, orders cannot be canceled. To cancel, please contact our support team as soon as possible.
What if I want to return or exchange the product?

We offer a hassle-free return and exchange policy within 5 Days of delivery, provided the product is unused and in its original condition. Please visit our Returns & Exchanges page or contact support for assistance.
What currencies are available for shopping on the website?

DecoramaSpot supports payments in multiple currencies based on your location, including USD, EUR, GBP, INR, and more. The currency will automatically adjust based on your region.
Do product prices vary from country to country?

Yes, due to differences in local taxes, shipping, and currency conversion rates, prices may vary slightly depending on your country.
How much time will it take for my product to get delivered?

Delivery time depends on your location and the product type. Generally, domestic orders arrive within 5–7 business days, while international orders may take 10–15 business days. Tracking details will be shared once the order is shipped.
I didn’t receive any confirmation on email/phone after placing the order.

Please check your spam/junk folder. If you still can't find the confirmation, reach out to us at our support mail with your order details.
What payment options are available for me?

We accept all major credit and debit cards, PayPal, UPI (for Indian users), and other secure payment gateways. You’ll see available options during checkout.
Are there any taxes or customs duties I have to pay?

Taxes are included where applicable. For international orders, customs duties may apply based on your country’s regulations and must be borne by the customer.
What if I want to buy in wholesale or for reselling?

We’d love to collaborate! Please reach out to us for bulk orders, reseller partnerships, and special pricing.
What is an SKU code?

SKU (Stock Keeping Unit) is a unique identifier for each product variant on our website. It helps us manage inventory and fulfill orders accurately.
I still have a question. What can I do?

We're here to help! Reach out to our customer support team via our Contact Us page. We typically respond within 24–48 hours.